With the healthier snacking trend on the rise, Naturals2Go is committed to providing high-quality foods and drinks while maximizing profitability for owner-operators. By combining world-class equipment with top services, training and support, owner success is one of its priorities. By Erika Ortega
With the healthier snacking trend on the rise, Naturals2Go is committed to providing high-quality foods and drinks while maximizing profitability for owner-operators. By combining world-class equipment with top services, training and support, owner success is one of its priorities. As one of the most awarded and longest running companies in the healthy vending industry, according to the company, Naturals2Go currently has over 2,300 owners operating more than 20,000 machines nationwide.
“What distinguishes Naturals2Go from the competition is our expansive support program,” explained Matt Peppin, account manager lead. “We collaborate to identify prime locations for machines as well as provide in-person training and ongoing support at no
extra cost.”
Peppin, like many of the brand’s employees, is also an owner-operator and the owner of a yogurt store. While coordinating training for new operators, Peppin offers hands-on experience and impressive knowledge of food, snacks and vending.
Naturals2Go is a semi-absentee vending business that allows owner-operators to embrace other opportunities while reaping the benefits of an established brand and robust model.
Peppin was managing two businesses and juggling life with two kids involved in competitive sports when he connected with the Naturals2Go team.
“What attracted me was their training, ongoing support and machine location program,” he said. “They guided us through the entire process to ensure our success. Without the support and expertise from the Naturals2Go team, I truly believe we would have failed.”
Additionally, new operator training covers all aspects of owning and operating a vending business.
“The training includes sessions on pricing, machine maintenance, product loading, machine placement and machine delivery to customers,” explained Peppin. “After the in-person training, new operators are assigned an account manager to offer ongoing support focused on product selection, understanding local municipality requirements and pricing strategies.”
Operators have the freedom to select products for vending, but Naturals2Go provides guidance on product mix recommendations, including healthier options. By working with account managers, new operators can refine their product selection and placement to align with consumer preferences.
“One of the unique opportunities for operators partnering with Naturals2Go is access to a wide range of equipment that has been thoroughly tested internally to ensure reliable performance in real-world conditions,” said Peppin. “This includes our MVP 10CP, the standard machine used by operators, which dispenses both snacks and drinks, offering a large capacity for various items.”
In addition to the standard machine, operators can add frozen machines, assorted coffee machines, AI-powered coolers, micro markets, pantry service and more.
“With this diverse selection of machines, Naturals2Go also provides an in-house tech support department, so operators can easily reach out for assistance if any issues arise,” said Peppin.
Looking to the future, Naturals2Go’s main focus is to keep innovating programs to ensure operator success.
“This year has brought significant improvements, and my goal is to collaborate with our team to enhance both the training and ongoing support even further,” said Peppin. “I believe our current offerings are strong, and I look forward to continuing to make them truly exceptional.”
Erika Ortega