For thirty years, Mr. Transmission/Milex Complete Auto Care has been a one-stop shop providing customers with auto care solutions, promoting long-term customer relationships and delivering more revenue streams for franchisees. By Nancy E. Williams
For thirty years, Mr. Transmission/Milex Complete Auto Care has been a one-stop shop providing customers with auto care solutions, promoting long-term customer relationships and delivering more revenue streams for franchisees. With over 100 units operating, and the Moran Family of Brands tag line being “Success Runs in the Family,” it’s not hard to believe that several locations are owned and operated by family members who have been in business for generations.
“Car repair is in our blood,” said Randy Whitworth, who opened his first Mr. Transmission in the mid-1980s. For the past 34 years, Whitworth has been in business for himself. Today, his three adult children all work in the business with or near him in their home state of Alabama. In 2007, Whitworth purchased his second location, and he now owns Mr. Transmission shops in Riverchase and Pelham, Alabama. His daughter Amberly and son Randall manage the two shops, respectively. In 2019, his daughter Kimberly purchased her own shop in Birmingham, Alabama. “I’ve been really blessed – they are all wonderful children,” shared Whitworth. “I still have some things to teach them but feel really good about how successful they have been.”
By the age of 15, daughter Kimberly began helping at her father’s shop, cleaning windows and doors. “As you show a little responsibility, you just get a little bit more responsibility,” added Kimberly. Soon, she started taking on larger roles coordinating sales, marketing, advertising, billing and other administrative tasks. All three children expressed that Whitworth has done a great job preparing them. In particular, because of their father’s ability to build relationships, the siblings have learned that earning the trust of customers by taking care of them is the key to a successful business.
If you are looking for an owner-operated business that provides an opportunity for families to work together and build a foundation for generations to come, Mr. Transmission/Milex could be a great fit. No automotive experience required!
To learn more about Mr. Transmission/Milex Complete Auto Care, visit moranfamilyofbrands.com.
– Nancy E. Williams