Founded in 2010 by Tiam Behdarvandan, Let’s Get Moving began as two movers and a truck in Toronto, Canada. Over the years, Behdarvandan was able to grow his humble local moving company to a fleet of 30 trucks. A key factor in this quick growth was the development of the company’s own proprietary CRM systems for in-house sales and effective client follow-up strategies. By Kelsi Trinidad
Founded in 2010 by Tiam Behdarvandan, Let’s Get Moving began as two movers and a truck in Toronto, Canada. Over the years, Behdarvandan was able to grow his humble local moving company to a fleet of 30 trucks. A key factor in this quick growth was the development of the company’s own proprietary CRM systems for in-house sales and effective client follow-up strategies.
In 2022, Let’s Get Moving began franchising in Canada and grew to a robust 60 locations and 42 franchisees, completely selling out of locations in Canada in just nine months. Clearly, the company’s strategies were working, and Behdarvandan wanted to expand his model into the U.S.
In 2023, under the new name Let’s Move, the company began franchising in the U.S., and within just one year, it onboarded 40 franchise locations and 20 franchisees. Brian Nguyen, franchising department manager, said the company aspires to eventually expand its successful model to other continents. This year, Let’s Move hopes to add 50 more locations to its U.S. family.
Over the past three years, Let’s Move has developed an online training program that teaches movers, drivers and operations managers how to operate the Let’s Move way. New franchisees also receive the opportunity to train at the corporate location in Toronto. During the onboarding process, franchisees meet key personnel in each department who will support their business. This includes introductions to the head of the customer service department and the sales manager, both of whom provide valuable information about the behind-the-scenes operations.
Let’s Move presents an excellent opportunity for new entrepreneurs, as the day-to-day responsibilities aren’t very extensive. The corporate headquarters team oversees the marketing, customer service and sales tasks of its franchises, managing a wide range of responsibilities from Google ad campaigns to customer claims to job bookings.
For franchisees, the majority of their responsibilities involve running the daily operations of completing moving jobs and collecting payment at the end of the day.
“It’s about using our expertise to support franchisees as much as possible when it comes to running their own business,” explained Nguyen.
Kelsi Trinidad