While working in their former corporate careers, John and Rochelle Marsh became disenchanted with the leadership within their organizations. Their decision to leave their jobs and invest in a franchise led the Marshes on a long and thorough search for the right brand. By Cindy Charette
While working in their former corporate careers, John and Rochelle Marsh became disenchanted with the leadership within their organizations. Their decision to leave their jobs and invest in a franchise led the Marshes on a long and thorough search for the right brand. Time and again, PuroClean rose to top of the list for many reasons. Ultimately, it was PuroClean’s forward-thinking approach and servant-leadership style that finalized their choice.
In May 2018, the Marshes opened their PuroClean franchise in Treasure Valley, Idaho, and their confidence in PuroClean’s leadership team has only grown stronger as a result of the support they have received during the pandemic.
Since the onset of Covid-19, the Marshes’ PuroClean business has been busier than ever. In addition to their regular mitigation work, they also get calls for cleaning assignments as their community reopens. They have taken all necessary precautions, including making sure all staff members received trauma and crime-scene technician certification training. PuroClean has come up with its own in-house protocols that, in some cases, are even stricter than requirements by the Centers for Disease Control and Prevention, the Environmental Protection Agency and the Occupational Safety and Health Administration. PuroClean staff members follow whichever requirements are most stringent to protect themselves and their clients.
In addition to helping their community reopen, the Marshes wanted to give back another way. They found the perfect opportunity by helping health-care workers who conduct drive-up testing for the virus. The Marshes have offered complete interior car cleaning free of charge for these frontline workers, giving them greater peace of mind as they return home to their families.
“Steve White, president and COO, and the entire PuroClean leadership team have done a tremendous job in guiding franchisees though these challenging times,” John Marsh says. “They provided daily communications and recommendations, policy adjustments, equipment, training, and all that was necessary to help each franchisee meet the needs of their communities while continuing to be successful.”
For more information on franchising, visit PuroCleanFranchise.com.
– Cindy Charette