Caring Senior Service is committed to providing vital in-home care for seniors, the disabled population, and others needing non-medical care where they live. By Elice Morgenson
Caring Senior Service is committed to providing vital in-home care for seniors, the disabled population, and others needing non-medical care where they live. The population of aging adults in need of additional care grows each year, and Caring Senior Service ensures that those needs are met with exceptional service that is anchored in compassion.
“Everyone in the company has had some sort of personal experience with family members or loved ones that have had to go through this aging-at-home experience,” explained Scott Suryan, director of franchise development. “There are so many people out there who need help and do not know where to turn. The stress can take a toll on the individuals who have been caring for them in the home; they need to know that they can find the support they need to decompress and have peace of mind. There are no words to truly express our dedication to helping seniors stay healthy, happy, and at home.”
The services provided by Caring Senior Service are based around a method called GreatCare®, which addresses the three most important areas of concern: quality caregivers, care solutions, and active involvement. Caring Senior Service ensures that each client is paired with a caregiver who properly meets their specific needs, and introductions are made to reduce the stress involved in the transition. A full assessment is completed for each client regarding care, and an individualized service plan is created to meet specific needs. Caregivers coordinate with clients, family members, and other professional care providers to maintain consistent quality care.
Caring Senior Service also provides exceptional support to its franchisees, and that dedication comes from the top down. Founder and CEO Jeff Salter and Senior Vice President Ian Klaes also are franchisees and have firsthand experience running the business. “They have taken the time to develop the business to run to the best of their abilities. We want to make in-home care less transactional and more personal. We have created efficiencies that allow the franchisee to focus on the client and the caregiver – the two things that the business needs to function and grow,” Suryan said.
Recently, Franchise Business Review recognized Caring Senior Service as one of the 200 best franchise opportunities in the U.S., based on franchisee satisfaction. This recognition, among many other awards that the brand has received, highlights its commitment to franchisee growth and success.
From caregivers to franchisees, Caring Senior Service emphasizes the importance of finding the right fit. Suryan shared some of the skills that are beneficial in a senior care career. “You do not necessarily need a health-care background, but you need to be hands-on and have a strong desire to help others. The relationship that you build with your clients is paramount,” he said.
Caring Senior Service provides all the tools franchisees need so they can focus on their client relationships and grow their business with confidence. “We offer our own proprietary software, Tendio. We have the Caring Rewards program to retain and reward caregivers and team members. Also, we help franchisees with new client inquiries and provide bookkeeping services to help streamline operations,” Suryan said.
Elice Morgenson
Contact: caringfranchise.com, Scott Suryan, 269-377-1657