When an unexpected tragedy strikes, American Family Bio-Clean swoops in to restore calm and cleanliness with compassion and empathy. By Lizzy Yeserski
THE BUZZ
When an unexpected tragedy strikes, American Family Bio-Clean swoops in to restore calm and cleanliness with compassion and empathy.
“We’re a medical biohazard remediation company, so we help families who are dealing with the aftereffects of homicide, suicide, unattended deaths and hoarding,” explained Mike Dalton, co-owner of the Lakeland, Florida-based company alongside his wife, Missy.
The Daltons understand the emotional toll that sensitive and traumatic events can take on individuals and families. Their mission is to help clients heal quickly by acting with professionalism, thoroughness and kindness. They aim to add empathetic franchise owners to their system who will help carry out their mission nationwide.
“We like this business, and we like helping people. For us, the optimal candidate has to be of the same breadth,” Mike explained. “It can’t be an absentee owner who simply assigns people to work jobs. It has to be someone who works with the client in mind and realizes there’s money to be made, but it’s always about putting the client first. It’s a devastatingly sensitive business.”
If the Daltons look familiar, it’s because they can be seen on “Dirty Rotten Cleaners,” a hit reality television show on the A&E network. This fascinating series follows the team as they encounter extreme messes across Florida while highlighting how they support clients in reclaiming their lives.
“We’re not the company that lines our pockets with other people’s sorrows,” emphasized Missy, a licensed doula whose second nature is helping people. “This business is about making people happy again.”
In addition to being community-based, American Family Bio-Clean allows entrepreneurs to break free from the nine-to-five world.
“You’ll get into something new and adventurous every day, and you’ll never see the same thing twice. On top of it, if you do a good job, and you really service your community, the money will be there,” Mike said.
“I always tell people there’s going to be a special place in heaven for me because I deal with a lot of stuff,” joked Missy. “But you know, it’s very rewarding, and it makes you happy and satisfied to know that you’re able to comfort people through some of the most difficult times.”
Lizzy Yeserski