For more than three decades, Pet Butler has been a trusted name in the pet services industry across the U.S. While many still think of the brand as a simple waste-removal company, today’s Pet Butler has grown into something much more: a franchise system that empowers owners to become true community partners while building stable, scalable businesses. By Tamara Rahoumi
Expanding Reach and Impact in Communities
For more than three decades, Pet Butler has been a trusted name in the pet services industry across the U.S. While many still think of the brand as a simple waste-removal company, today’s Pet Butler has grown into something much more: a franchise system that empowers owners to become true community partners while building stable, scalable businesses.
“Pet Butler has evolved from a pet waste removal business to a growing concierge of B2C and B2B professional pet services that currently include dog walking and pet sitting, as well as pet waste removal for residential and commercial properties,” said Mark Potocki, Vice President of Business Development. “Our franchise model supports owners in building skilled teams, engaging with their communities and delivering services that benefit pets, their owners and the environment.”
That mission resonates even more when paired with the sheer strength of the market. The pet services industry in the U.S. is thriving, with a current market size of more than $13 billion, according to The Freedonia Group. Even in challenging economic times, pet owners continue to invest in the well-being and convenience of their furry family members. With Pet Butler’s reach now expanded to 28 states, franchise owners benefit from strong consumer demand paired with an established, proven system.
Unlike many single-service competitors, Pet Butler gives franchisees the chance to grow across multiple verticals. The model combines predictable, recurring revenue from weekly services – such as waste removal – with more relationship-driven offerings, including dog walking, dog sitting and even commercial property contracts.
“Franchise owners have the benefits of multiple recurring revenue streams,” explained Potocki. “It’s almost like having several businesses under one umbrella, with the opportunity to cross-sell throughout.”
That variety not only strengthens financial stability but also creates opportunities for deeper customer trust and long-term loyalty.
Additionally, Pet Butler’s appeal extends beyond business mechanics. At its core, the brand is built around a mission that resonates with franchisees and customers alike: serving not only pets but their people, too.
“Pet Butler knows that owning a business isn’t just about financial success,” said Potocki. “It’s about making a meaningful impact on your local community. At Pet Butler, franchise owners do more than provide essential pet services; they become trusted community partners, advocates for pet welfare and active participants in local events.”
Community involvement for franchise owners takes many forms. Owners can be found at pet parades, local festivals and adoption events where they connect directly with pet parents. They build partnerships with veterinarians, groomers and pet retailers that lead to new customers while adding value for existing ones. They even support rescues and shelters, helping to create cleaner, safer and more pet-friendly neighborhoods.
“When pet owners see a local business consistently involved in pet-friendly initiatives, they are more likely to become loyal customers,” emphasized Potocki.
For those exploring franchise ownership, Pet Butler represents a unique blend of profitability and purpose. It’s a franchise built on trust, relationships and the joy of serving pets and the people who love them.
Tamara Rahoumi