As the first tech-enabled public adjusting franchise in the U.S., Tiger Adjusters is revolutionizing the insurance industry, making good use of advanced tools and a nationwide network of state-licensed professionals. It’s a game-changer for customers who are seeking a fair and reasonable claims process, and it’s a high-quality, low-investment business opportunity for prospective franchisees. By Jessica Petrucelli
LOW-COST BRANDS
As the first tech-enabled public adjusting franchise in the U.S., Tiger Adjusters is revolutionizing the insurance industry, making good use of advanced tools and a nationwide network of state-licensed professionals. It’s a game-changer for customers who are seeking a fair and reasonable claims process, and it’s a high-quality, low-investment business opportunity for prospective franchisees.
“At Tiger Adjusters, our position is focused on fundamentals,” said Ted Patestos, founder and CEO.
“We are a consumer advocacy brand, so the nature of our business is not to create additional barriers by charging some high cost of entry. Instead, we’re about expanding our bandwidth to service as many consumers as possible.”
Tiger Adjusters also boasts a wide investment range. Territories start at $43,000 and can extend to $159,000 – an optional disparity that exists only if the franchisee does not already own a reliable vehicle. However, Patestos noted that low-cost entry does not mean the brand is a discount franchise.
“You get world-class training, ongoing support and the backing of a trusted, time-tested brand,” Patestos said. “Honestly, it’s a business model that allows you to hit the ground running without emptying your bank account.”
Founded in 2020 and franchised in 2024, Tiger Adjusters already has multiple territories in Houston, Philadelphia, Atlanta and Florida and is on pace for exponential growth. Franchisees are hired by policyholders to help negotiate and settle insurance claims. They represent the policyholder’s best interests and work to ensure the best possible settlement, usually delivering clients an average 747% increase in payout.
“We’re wide open, going through initial stages of formal registration in a number of states,” Patestos said when asked where and how his brand is expanding. “You don’t need prior insurance experience or construction knowledge, that’s what the system is for – we’re here to teach and train.”
What the brand does look for in a franchisee is what Patestos calls the “soft factors.”
“Are these folks high integrity? Can they employ empathy when dealing with consumers? Soft traits associated with character – that’s our main focal point,” he explained. “We teach everything else, but we can’t teach you how to be empathetic and kind. Those are necessary skills required of every Tiger Adjusters franchisee.”
Patestos also revealed that Tiger Adjusters is currently in the process of completing a live training facility in East Texas, a space that will take the brand to the next level.
“We started out with learning management systems modules, and we are really proud of those,” he said. “They are super competent, and there are over 30 hours available, but we want to move from the best available online training in the industry into the realm of exceptional. We are intent on bringing franchisees in on a quarterly basis in cohorts to encourage camaraderie and deliver a true hands-on experience.”
When giving advice for potential franchisees, Patestos said it’s important to do the necessary research.
“If you’re a franchise candidate looking at Tiger Adjusters or any other brand, focus on the fundamentals,” he concluded. “What do your ticket prices look like? What do your customer acquisition costs look like? What does it cost to wake up in the morning and maintain this business? If the numbers are too thin, deeply consider if this is the path that you should take.”
Jessica Petrucelli