Monthly Archives: March 2026

4 03, 2026

Propelled Brands Closes 2025 with Strong Development Growth; Camp Bow Wow Launches Reduced Investment Model to Accelerate 2026 Expansion

2026-03-04T21:04:55-05:00March 4th, 2026|Tags: , , |

CARROLLTON, Texas — Propelled Brands, the leading, multi-brand franchisor of FASTSIGNS®My Salon Suite® and Camp Bow Wow®, closed out 2025 with strong franchise development momentum, optimized footprints and reduced investment models supporting expansion, and industry recognition including FASTSIGNS earning the #1 ranking in its category in the Entrepreneur Franchise 500®.

Collectively, all three brands secured more than 70 new franchise agreements in 2025, and continued expanding across key domestic and international markets. With over 1,380 franchises open and operating across the system to date, Propelled Brands continues to demonstrate the strength and scale of its platform. Further reinforcing that momentum, each brand earned national recognition on the Entrepreneur Franchise 500® and the Franchise Times Top 400 lists.

FASTSIGNS expanded its footprint, opening over 20 locations and awarding an additional 30 locations across key markets, including the brand’s second location in the Dominican Republic. My Salon Suite signed nearly 30 franchise agreements in 2025 while unveiling its comprehensive brand refresh, bringing its system to more than 370 locations to date. Conversions played a key role in its growth strategy as independent salon operators increasingly transitioned into the brand’s scalable growth opportunities backed by its proven franchise model.

Camp Bow Wow closed the year with 14 new franchise agreements and 225 locations open or operating nationwide, while unveiling one of its most significant brand evolutions to date. The pet care leader introduced a new, optimized storefront prototype designed to reduce build-out and startup costs, lowering the overall investment for new franchisees while maintaining the premium experience pet parents expect. The brand also launched a refreshed visual identity to strengthen local marketing impact and reinforce its leadership position in the rapidly growing pet services sector.

“It’s been such a fun and exciting ride getting to be a multi-unit owner and having a positive impact on so many dogs, their humans, and all of our staff that we have on our teams,” said Tyler Keith, owner of Camp Bow Wow of Mt. Juliet, Chattanooga, and Jacksonville. “I truly love what I do, and I’m hoping to secure my fourth location for a Camp in 2026. The more dogs that we get to play with, the more positive impact we are making on dogs and their humans’ lives.”

Looking ahead to 2026, Propelled Brands is positioned to accelerate growth and continue its strong momentum across its family of brands. With a strong national footprint, the brand will aggressively target 25 new Camp Bow Wow franchise agreements in 2026.

“2025 was a transformative year for our portfolio,” said Mark Jameson, chief development officer of Propelled Brands. “We strengthened each of our brands through strategic development, thoughtful reinvestment and model innovation. In particular, Camp Bow Wow’s reduced investment model creates a powerful opportunity for entrepreneurs looking to enter the resilient pet care industry and we look forward to expanding our network and delivering exceptional experiences for pets and their owners.”

Propelled Brands remains focused on expanding in high-opportunity markets, supporting multi-unit development and attracting qualified entrepreneurs with dreams of opening their own businesses. Interested prospects can visit key franchise personnel at the Multi-Unit Franchising Conference in Las Vegas, March 24 – 27, 2026 (booth #2221 and #2223).

For more information about Propelled Brands franchise opportunities, visit https://www.propelledbrands.com/franchising-opportunities or contact Mark Jameson at mark.jameson@propelledbrands.com or 214-346-5679.

ABOUT PROPELLED BRANDS®

Propelled Brands® is a multi-brand platform company dedicated to accelerating the growth of service-oriented businesses with an unrelenting focus on franchising best practices and franchisee profitability and satisfaction. We have a robust franchise business model that provides a clear growth trajectory for the unique position, purpose and momentum of each brand. While there are many paths to success, there’s only one direction we know: forward. Our portfolio includes highly recognized and award winning brands: FASTSIGNS®, My Salon Suite®, and Camp Bow Wow®. Propelled Brands is looking to partner with other service-oriented franchise concepts. For more information or to learn about opportunities, visit propelledbrands.com.

4 03, 2026

Pet Supplies Plus Continues to Raise the Bar in Customer Service, Earns Bronze Stevie® Award

2026-03-04T20:44:12-05:00March 4th, 2026|Tags: , , |

National Pet Retailer Earns Top Recognition in 20th Annual Stevie Awards for Sales & Customer Service

LIVONIA, Mich. — Pet Supplies Plus, the nation’s largest pet retail franchise, has won a Bronze Stevie® Award for customer service success – further reinforcing the brand’s commitment to delivering personalized, neighbor-first service in communities across the country.

This recognition reflects Pet Supplies Plus’s sustained commitment to delivering personalized, expert-driven service across more than 725 locally owned and corporate stores nationwide. For the third consecutive year, the brand earned a spot on Forbes’ 2026 Best Customer Service list, securing the No. 1 ranking in the pet care category and outperforming major national competitors.

“Customer service is at the core of who Pet Supplies Plus is,” said Chris Rowland, CEO, Pet Supplies Plus and Wag N’ Wash. “We’re here to make pet ownership simpler, more enjoyable, and more connected to the community around you – and this award is a testament to the thousands of team members across our system who show up for their neighbors every single day.”

The brand’s ongoing investment in team member training equips store neighbors with deep expertise in pet nutrition, wellness, and behavior, empowering them to offer tailored guidance that builds lasting customer relationships — a level of service that online retailers cannot replicate. Community impact is equally significant. Through ongoing partnerships with local rescues and shelters, Pet Supplies Plus and sister brand Wag N’ Wash have continued to drive meaningful impact in 2026, building on more than 19,300 successful adoptions and advancing their collective commitment to connecting pets with loving homes nationwide.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

Winners will be celebrated during a gala event attended by more than 300 professionals from around the world at the Marriott Marquis Hotel in New York City on March 5.

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 41 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of 150 professionals worldwide on eight specialized judging committees.

Entries were considered in more than 100 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 70 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; more than 20 categories for AI in sales and customer service including Customer Service AI Trainer or Specialist of the Year, AI & Tech-Focused Customer Service Team of the Year, Best Use of AI Integration in Contact Centers, and Sales AI Trainer or Specialist of the Year; and categories to recognize new products, services, and solution providers.

Stevie Awards President Maggie Miller said, “The remarkable scores achieved by this year’s Stevie Awards for Sales & Customer Service winners reflect the extraordinary levels of excellence, innovation, and customer impact they deliver. We proudly join the judges in congratulating and celebrating these outstanding organizations and professionals on their achievements.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at http://sales.stevieawards.com/.

About Pet Supplies Plus 
Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly and feathery friends. Its shelves are stocked with pet essentials, including a wide selection of over 11,000 products from 400 brands. Easily find all their favorites at prices you love, whether you shop in store or online using free curbside pickup, same-day delivery or Autoship. To help keep your pets happy and healthy, pet prescriptions can be filled online and delivered directly to your door. As the nation’s largest pet retail franchise with over 725 locations and counting, Pet Supplies Plus makes shopping local simple. For more information visit www.petsuppliesplus.com.

About The Stevie® Awards

Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Sponsors of the 20th annual Stevie Awards for Sales & Customer Service include SOCAP International and ValueSelling Associates, Inc.

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