As an expert in water-damage restoration and emergency services, 1-800 WATER DAMAGE has been a source of comfort for those impacted by disasters since 1988. The mobile brand, which has a rating of 4.9 out of 5 stars for customer satisfaction according to ReviewTrackers, has cited several reasons for its success. But one stands out above the rest: its ironclad network of support. By Brianna Bohn
As an expert in water-damage restoration and emergency services, 1-800 WATER DAMAGE has been a source of comfort for those impacted by disasters since 1988. The mobile brand, which has a rating of 4.9 out of 5 stars for customer satisfaction according to ReviewTrackers, has cited several reasons for its success. But one stands out above the rest: its ironclad network of support.
With the backing of its parent company, BELFOR, the world’s largest property-restoration company, 1-800 WATER DAMAGE has access to invaluable resources. Although franchisees are superheroes on the road, restoring properties hit by tornadoes, floods and fires, they know they don’t have to do it all. BELFOR ensures that franchise owners receive top-of-the-line training, constant referrals from sister companies, and access to a 24-hour call center and long-standing vendor relationships.
Ken Osness, senior vice president of franchise development for BELFOR Franchise Group, shared the depth of the parent company’s impact. “We are able to have a unique relationship because we share resources, and we have buying power because we use the same vehicles with the same suppliers. When one of us needs help on a job, each one can call the other for help. That’s tremendously valuable,” he explained.
With all the details ironed out for franchise owners, they can focus on what really matters: building relationships in the communities they serve. While on the road, franchisees often receive thanks for their efforts, and the connections they build with others in the network can last a lifetime as well.
This was especially true when disastrous flooding occurred in Michigan last year, resulting in the mobilization of 15 to 20 1-800 WATER DAMAGE offices around the U.S. “When these guys are out tackling projects, it’s like sending your kids to summer camp,” Osness said. “They come back with best buddies they’ve met. The camaraderie and networks of support they build in a variety of ways, both material and emotional, have been phenomenal.”
If you want to make a difference in your community and communities across the country, visit 1800waterdamagefranchise.com for more information.
Brianna Bohn
Contact: 1800waterdamagefranchise.com