shipping solutions

Global Third-Party Logistics Provider Grows Alongside Demand for Shipping Capacity.

SOUTH JORDAN, Utah — InXpress, a tech enabled third-party logistics company, partners with the world’s best carriers. The global network is made up of international and domestic specialists, who provide industry-defining shipping solutions to maximize efficiency for small-to-medium size enterprises.

InXpress USA reached $100 million in system sales, a 53% growth YoY, largely due to the urgent need and superior care SMB companies require to navigate supply chain challenges and other marketplace impacts.

“People come to us because of our technology and network connections through strong partnerships with world-class carriers, but they stay with us because each account is handled by equally committed local account managers, who strive to find the best solutions for every customer,” said Dustin Hansen, CEO InXpress of Americas. “With countless businesses looking to reduce shipping headaches, we’ve invested heavily in our technology platform to save our customers time and money.”

The value-add technology includes accurate quote comparison based on real-time data, clear visibility features and easy integration capabilities with e-commerce and other platforms.

As the demand for shipping services climbs, InXpress projects to add additional skilled and qualified account executives and franchise partners to reach more small-to-medium size businesses.

“The business model is based on global efficiency for our customers, and our expansion to create a further impact for entrepreneurs around the world starts with building up our network of highly dedicated account executives and experienced franchisees.”

At the Global Franchise Awards, 2021, InXpress showed they’re in a class of their own when they won not just the White Collar Franchise category, but the top award for Global Franchise Champion.

SOUTH JORDAN, Utah — As a franchise which operates in all four corners of the world, InXpress pride themselves on leading the way for their franchise partners to run a successful business. So, as the Global Franchise Award winners are announced today, we’re really pleased to say our words and our actions are in alignment!

Not only have we won the Global Franchise White Collar franchise category, we have also been crowned Global Franchise Champion 2021! “Being up against so many exceptional franchise brands we are both proud, and humbled, to have won the Global Franchise Champion award, as well as White Collar Franchise,” says Melanie Spencer, Global Head of Marketing for InXpress.

The Global Franchise Awards involves brands from around the world, vying for international recognition. They are judged by a panel of Franchise Associations from around the world, including Pip Wilkins, CEO of the British Franchise Association, and Robert Cresati, Chair and CEO of the International Franchise Association in America.

Speaking about the judging process, James Fell, editor of Global Franchise Magazine explains, “The Global Franchise Awards 2021 was the first year that this initiative had to take into consideration the effects of COVID-19 on the global business community. Reading through applications, it was astonishing to see the support, ingenuity and innovation franchisors provided to their franchise networks over the last year.”

Talking about this year’s wins, Mark Taylor, Global CEO says, “The combined effort of our 380+ franchisees to make sure InXpress shone during a challenging year, in support of customers needing to quickly pivot online or sell direct to consumers for the first time, shows how unity within a brand can be a powerful example. These awards have been achieved by everyone within the InXpress Global network. It was a real team effort, and I am proud to have led InXpress, through the challenges of 2020.”

Executives with Diverse Experience from PayPal, Etsy, Planet Fitness, and Dell.

MANCHESTER, England — InXpress Holdings Ltd., a software-enabled global franchisor of transportation and logistics services, today announced it named four senior executives to its Board of Directors:  Omar Simmons, Executive Chairman of one of the largest Planet Fitness franchise and Managing Director at Exaltare Capital Partners; Arnold Goldberg, former Senior Vice President and Senior Product Technologist at PayPal; Brendan Mulryan, Vice President at Etsy; and Jan Uhrich, former VP Services at Dell.

The new directors add complementary skills to reinforce InXpress’s long-term commitment to provide world-class transportation and logistics solutions to small and medium sized businesses.

Last year Hudson Hill Capital (“HHC”) acquired InXpress.  Commenting on the appointments, Eric Rosen, Managing Partner of HHC, said, “These senior executives within technology, ecommerce, and franchising will strengthen the InXpress business globally.  Each individual brings many years of relevant experience that will strengthen our technology, franchise, and service expertise to enhance the experience of our customers.”

Based in Manchester, U.K., InXpress is an international franchisor of parcel, freight, and delivery logistics services serving SME customers through a software platform and global network of nearly 400 franchises in 14 countries.  The company maintains relationships with tier-one parcel, air, and freight carriers around the world, offering discounted rates to franchisees that form relationships with SME customers through its direct salesforce.  The Company also offers its SME customers and franchisees a SaaS platform, enabling franchisees to effectively manage customer service and customers to centrally manage their transportation and logistics requirements.

Mr. Simmons, a seasoned private equity professional with nearly 30 years of experience, currently serves as Managing Director at Exaltare Capital Partners, which he co-founded.  He is also Executive Chairman of ECP-PF Holdings, one of the largest Planet Fitness franchise with health clubs in Connecticut, New Mexico, and New York.  Prior to that, Mr. Simmons worked as a Director at Windjammer Capital Investors and co-founded Reliant Equity Investors.  He also worked at leading private equity firms such as Summit Partners and McCown DeLeeuw. Mr. Simmons graduated from Harvard Business School with honors, after graduating from Princeton University.

Mr. Goldberg spent the majority of his 30 year career as a senior product and technology executive working with four high-growth companies – PayPal, Box, LinkedIn, and eBay.  He joined PayPal in 2013 and served in senior product and technology positions, including his most recent role as Senior Vice President, Chief Product Architect, where he partnered with the CEO to transform the product and engineering functions.  Prior to PayPal, Mr. Goldberg worked as Vice President, Engineering at Box; Vice President, Platform Engineering at LinkedIn; and Senior Director, Systems Development at eBay.  He also served with Hyperion Software, IBM, and ABB.  Mr. Goldberg began his career at Harris Corporation after graduating from the University of Florida with a BS degree in computer engineering.

Ms. Uhrich is a Fortune 50 company senior executive with deep experience in technology and services. From 2013 to 2016, she was Chief Delivery Officer at Sutherland responsible for global services delivery, technology, IT, and human resources. Ms. Uhrich spent 17 years with Dell delivering new solutions and services, including starting and building Dell Global Support Services.  Prior to Dell, she served for eight years as Senior Director Product Development with Hewlett Packard Enterprise and began her career at Apollo Computer after graduating from Penn State University with a BS degree in computer science.  She received her MS degree from the University of California, Berkeley.

Mr. Mulryan currently serves as Vice President, Member Services at Etsy.  Prior to Etsy, he worked as Vice President, Customer Success at SaaS startup Docurated (acquired by Quark Software) and held various Program Management roles at Google.  Mr. Mulryan possesses logistics experience as well, working with CEVA Logistics China and the Maersk Group.  Mr. Mulryan earned a Diploma in Operational Research and Management Science from the London School of Economics and Political Science, a BS in Finance from the Georgetown University McDonough School of Business, and an MBA degree from Harvard Business School.

Mark Taylor, Global CEO of InXpress said, “We look forward to benefiting from the diverse skills and insights that Omar, Arnold, Jan, and Brendan bring to help accelerate our growth, build strong relationships with our partners, and enhance our software platform.”

About Hudson Hill
Based in New York, Hudson Hill (www.hudsonhillcapital.com) is a private investment firm founded by Eric Rosen, Jason Palmatary, and Alexander Stacy.  Departing from the prevailing short-term orientation of the private equity industry, HHC invests with families, entrepreneurs, and management teams who are attracted to patient, long-term capital partners. Hudson Hill invests its own capital alongside like-minded partners in attractive growth-oriented opportunities in industries benefiting from long-term secular growth tailwinds. HHC’s industry focus includes the business services, software, and financial services sectors.

Global Shipping Franchise Continues to Expand and Experience YOY Revenue Growth.

SOUTH JORDAN, Utah — InXpress, a shipping and logistics franchise with a network of over 400 franchises in 14 counties, ranked No. 402 on Entrepreneur Magazine’s  comprehensive Franchise 500 list.

The 42nd-annual Franchise 500 ranking was calculated with a proprietary formula built to evaluate franchises using five key factors: growth and size; brand strength; costs and fees; franchise support; and financial strength and stability.

The brand’s continuous placement on the competitive ranking, along with the franchise’s rising year-over-year system revenue growth even during the covid-19 environment (up 8.5 percent compared to 2019) and steady development, reinforces the recession-resilient franchise opportunity.

In fact, InXpress Americas doubled its deals and welcomed 22 newly signed franchise agreements for 2020.

“The sought-after global logistics industry paired with our franchisees’ ability to solve pain points for small-to-medium size businesses, even through challenging times, has resulted in new franchisees eager to fast track their launch process,” said executive vice president for franchise development at InXpress, Christina Chambers. “The demand for our wide assortment of shipping services was made evident as the existing system and new owners saw firsthand the essential nature of the business in 2020.”

The brand’s strength continues to gain the attention of qualified franchise candidates who are seeking a home-based opportunity with no territory restrictions and limitless growth potential. These candidates desire to be a local service provider for small-to-medium size businesses, providing them access to InXpress’ bulk-buying discounts, world-class carrier partners, and automated shipping technology.

The franchise requires no upfront costly brick-and-mortar lease; rather many owners opt to start as home-based and then move into a small office environment after the first year to build up their team and scale the business, often times in order to move into a sales management role.

“Small-to-medium size businesses will always need fast and reliable shipping solutions for their international small parcel, domestic small parcel and LTL (freight) needs,” said CEO Dustin Hansen. “With our initial launch training, ongoing support, and network of franchisees dedicated to mentoring new owners, each franchise is able to establish itself as the trusted, knowledgeable partner for enterprises in need of shipping advocates and hands-on account management.”

InXpress is the only non-asset authorized shipping reseller logistics company in the US that can offer customers multiple shipping solutions through a global network of robust carrier partners. InXpress has reoccurring revenue potential for self-motivated business owners who want to provide a valuable service to a variety of business owners.

Global Shipping and Logistics Franchise Recognized for Strong Company Culture.

South Jordan, Utah — InXpress, the global business-to-business shipping and logistics franchise, was named in Franchise Business Review‘s first-annual “Culture100,” award-winners. InXpress was recognized for its unmatched company culture and included within The Top 100 Franchises, which received the highest ratings for leadership, mission, community, and overall franchisee satisfaction.

Company culture is one of the most important factors that contribute to ultimate franchisee satisfaction. It not only encourages improvement on system-wide performance, but inspires dedication and drives profits for franchisees. Franchise Business Review surveyed InXpress franchisees on 37 benchmark questions about leadership, franchise community, training and support, core values, franchise system, financial opportunity and self-evaluation to share their experience within the network. According to more than 70 percent of franchisees who participated, InXpress consistently offers a supportive community and positively innovates its procedures for the future.

“InXpress creates a collaborative environment that truly allows franchisees to make their business their own, while feeling immense support not only from our executive team but the community around them,” said Dustin Hansen, CEO InXpress of Americas. “From integrating the latest technology to providing the utmost quality services and leading with honest core values, we’re dedicated to improving the lives of our franchisees through every aspect of the business.”

InXpress promotes open communication amongst the leadership team and throughout the system. The global company is known of its ‘All-In,’ collaborative team mentality. InXpress ensures that each individual owner has the tools they need to become profitable while also proudly operating a business they genuinely enjoy. Among the brands that Franchise Business Review researched for top company culture, InXpress overall scored above average for its designated benchmarks. The common themes within the franchisee satisfaction summary report for 2019, was high satisfaction for clear vision, involvement and effectiveness from the leadership team, the franchisors commitment to honesty, integrity and the success of the franchise owners and the supportive culture among the franchisee community.

Franchise Business Review is an independent research firm that benchmarks franchisee satisfaction. This first-annual Culture100 award honors franchise organizations who designed, built, and maintained an outstanding company culture. InXpress was carefully chosen for its strong brand, effective communication, and trustworthy leadership.

Shipping and Logistics Franchise Expands Carrier Shipping Solutions for Small and Mid-Size Enterprises.

SOUTH JORDAN, Utah — InXpress, a shipping and logistics franchise with a network of almost 400 franchises in 14 countries, has expanded its service offering to now include UPS® shipping for companies based in the U.S. market. The enhanced domestic small parcel and international shipping options, which benefit from InXpress’ purchasing power, offer great value, visibility and personalized service mindful of both time-in-transit and money.

InXpress first started offering UPS® services to customers in 2004 in the UK. Being a customer-centered company, InXpress USA knew it could enhance the customer experience to offer the full-range of UPS® small parcel shipping services to help more small-to-medium size enterprises (SMEs) with vast shipping needs. No matter the time required to ship, frequency of shipments, volume, size, destination or need – InXpress can deliver on a personalized shipping solution.

InXpress customers will now have access to the following shipping options:

• UPS Next Day Air®
• UPS Next Day Air Saver®
• UPS 2nd Day Air® and UPS 3 Day Select®
• UPS® Ground and UPS® Standard Service to Canada
• UPS Worldwide Express®, UPS Worldwide Saver® and UPS Worldwide Expedited®

“InXpress has always been centered on helping bolster small-to-medium size enterprises around the world and we believe by adding to our robust shipping service offerings, we will strengthen and reinforce our commitment to entrepreneurs in need of immense shipping solutions,” said Dustin Hansen, CEO of InXpress Americas. “We don’t just want to accommodate customers, we want to evolve and provide the best-in-class support we can for our SME partners.”

InXpress franchisees are global shipping specialists who serve SMEs seeking strategic partners and cost-saving advocates, who provide shipping rates traditionally only available to high-volume clients. InXpress provides customers with real-time visibility, the ability to ship efficiently and a single local point of contact who will go the extra mile with one-stop-shop access to multiple carrier options. InXpress is the only non-asset authorized reseller company that can offer customers multiple shipping solutions through a global network of robust carrier partners.

InXpress Experiences Mid-Year Franchise Growth Due to Proficiency, Rise of e-commerce and Robust Industry.

SOUTH JORDAN, Utah — InXpress, a shipping and logistics franchise with a network of 400 franchises in 14 countries – helps small-to-medium size businesses ship 4.6 million packages a year. This year, efficient shipping has become even more essential for business owners due to supply chain challenges, overwhelmed carrier partners and an overall influx of ecommerce shipping needs.

InXpress is the DHL Express No. 1 reseller of 2019, and through the trusted global partnership, massive group buying power, and a reliable network of nearly 50 other carrier partners, franchisees are able to offer small and mid-size enterprises (SME) shipping rates traditionally only available to high-volume clients.

“It’s undeniable that there is a growing demand for discounted shipping services in the rapidly expanding e-commerce sector, resulting in franchise candidates researching InXpress,” said Christina Chambers, Executive Vice President, Franchise Development. “Fortunately, our franchisees who are trusted, knowledgeable partners for SMEs continue to serve as a reliable remote support system for all of their clients shipping needs and especially there to assist those facing pandemic-impacts.”

InXpress Americas awarded eleven franchise agreements and three transfer agreements for the first half of 2020. InXpress fills a unique hole in the marketplace, and will soon be able to assist more small-to-medium size businesses in need of solution-driven partners offering one-stop-shop access to multiple carrier options.

InXpress, named #188 on Entrepreneur Magazine’s 2020 Top Global Franchises list continues to see franchise prospects join with unique and varying backgrounds. One entrepreneur is joining InXpress after a decade of serving in the United States Marine Corps. Some are coming from corporate positions in accounting, sales and different leadership positions within start-up companies, while others have no sales-background but are self-driven, strategic and know the growth potential.

Some new franchisees have seen the financial freedom and success of others. For instance, Vijay Nalik is opening an InXpress in Tennessee, while his brother owns an InXpress in Australia. The transfer sales speak to the future selling option available to franchisees and the benefit of purchasing an established InXpress franchise with cliental built-in.

“Our clients, especially those in high-demand e-commerce verticals, rely on our global DHL partnership and widespread carrier connections,” said Kody Slade, InXpress Dallas franchisee and franchise development director. “As international specialists, we provide tailor-made courier and delivery options for customers. What sets InXpress apart from competitors is our franchisees’ superior account management and attentive personal touch.”

The InXpress franchise opportunity is attractive to self-starters because it allows owners to work anywhere in the world with no territory restrictions and no employee requirements. The work-from-home nature of the business, allows owners to launch with low-overhead and provide a needed service safely from the comfort of their home office.

As long as a prospective client is not already working with another InXpress franchisee, they can be presented with money-saving services that benefit their reoccurring shipping needs. Additionally, it’s a proven franchise model that allows entrepreneurs the flexibility to scale as they see fit. Franchisees can shift their business to industries experiencing an upward tick in shipping needs.

Shipping and Logistics Franchise Introduces User-Friendly Technology for Flexibility and Speed.

SOUTH JORDAN, Utah — InXpress, a global business-to-business shipping and logistics franchise has developed an in-house software platform, Webship+, to better serve its 30,000 customers worldwide. With a shipment every seven seconds, the company created its own intuitive global shipping software for user-friendly flexibility and in-house control to make future modifications.

When redesigning and creating its own easy-to-use online portal, the franchise factored in customer feedback and franchisee insight from the Brand Development Council. InXpress built Webship+ off of key existing features from its previous software, like the bulk upload tool, world-class AWS hosting, traffic light tracking system and easy integration with e-commerce platforms to save SMEs time, money and hassle.

“The enhanced system provides customers with greater flexibility in speed, a cleaner interface and additional features that make it easier for customers to do business with us,” said Paul Knott, chief operating officer of InXpress. “We help small-to-medium size businesses ship 4.6 million packages a year in 14 countries, and as volume grows, we are confident our software capacity will grow with our customers.”

Some of the customer-centric features Knott mentions include mobile access, accurate quote comparison based on real-time data, simple invoices and increased service availability.

From its founding, InXpress created a customer-service oriented culture and franchisees take pride in offering a more impactful user experience. Now more than ever, small-to-medium size enterprises need real-time visibility, help reducing costs, the ability to ship efficiently and a local contact who will go the extra mile with one-stop-shop access to multiple carrier options.

“InXpress franchisees focus on providing a true partnership with their customers, especially in times like this,” said Dustin Hansen, chief executive officer of InXpress Americas. “With our advanced proprietary platform our franchisees and customers have visibility into what’s available, fast quotes and the ability to quickly communicate with each other and eliminate the frustration of an overwhelmed 1-800 number.”

As an essential business, SMEs have real needs right now and its in-house technology positions InXpress to adapt with the customer needs. InXpress is committed to constant innovation to better serve and assist customers.