During his 31-year career in the U.S. Army, Jim Scalf spent 22 years in active duty, served in the Army Reserves and the National Guard, and taught for three years at the U.S. Army War College in Carlisle, Pennsylvania. By Cindy Charette

During his 31-year career in the U.S. Army, Jim Scalf spent 22 years in active duty, served in the Army Reserves and the National Guard, and taught for three years at the U.S. Army War College in Carlisle, Pennsylvania. Shortly after retiring as a colonel in December 2019, Scalf signed on as a PuroClean franchise owner the following month in Murfreesboro, Tennessee.

Prior to joining PuroClean, Scalf had researched several other business opportunities. However, he favored the idea of a franchise system because the franchisor has a vested interest in each franchise owner’s success. After narrowing down his top options, Scalf attended a PuroClean Meet The Team Day where he was “blown away” by the leadership team and PuroClean’s servant leadership focus. After discussing the opportunity with his wife, Patti, Scalf decided to join PuroClean.

Since opening his franchise in early 2020 amid the pandemic, Scalf has grown his franchise by two crews and three vans. PuroClean has been very supportive, and Scalf appreciates that if he ever runs into any issues, he is a phone call away from the experts at the PuroClean Home Office who have over 20 years of experience. Additionally, now that traditional marketing opportunities are re-opening, Scalf’s focus is to continue building relationships and being involved in his community, while servicing customers during times of need. Based on his current  growth trajectory, Scalf’s goals are to double his business over the next six months.

According to Scalf, it is most rewarding to help people rebuild their lives through PuroClean’s system of restoration and remediation after so much has been lost. Scalf said, “Being able to help those people passionately and professionally is very rewarding.”

Additionally, Scalf explained how the military revolves around leadership and being mission-focused. Just as he developed personnel in the U.S. Army, Scalf develops his PuroClean team into leaders in the same way – by focusing on team members’ individual growth, creating cohesion, and motivating the team to be on board with its mission. Scalf added: “If we continue to grow and develop people, then we’re going to be an outstanding franchise.”

For more information about a PuroClean franchise, visit Purocleanfranchise.com.

– Cindy Charette