The five-star reviews don’t lie: PetNmind, a pet supplies franchise focused on high-quality products and holistic approaches, has become ingrained in its community because of the care and service offered to pets and their humans. By Brianna Bohn
A Commitment to Customers and Franchise Growth
The five-star reviews don’t lie: PetNmind, a pet supplies franchise focused on high-quality products and holistic approaches, has become ingrained in its community because of the care and service offered to pets and their humans. Adrian Archie, founder, and CEO of PetNmind, understands the importance of forming relationships with customers while educating them about pet nutrition. His business has seen significant growth as a result.
“We are a pet-oriented company, but we focus on the human first. We focus on building a relationship with the pet owner, supporting them, guiding them, and empowering them so their pet can benefit,” Archie explained. When shopping at PetNmind, pet owners know that they are buying food and supplies that are appropriate and healthy for their pets, while establishing genuine bonds. Just like parents who turn to their children’s pediatricians and teachers for guidance, pet owners want support so that they know they are making the best decisions for their pet, and PetNmind offers just that.
And that’s one of many reasons for the business’s success. PetNmind is a solution-focused, curated business that offers nutritional guidance, meal plans, and hygiene services, and it understands the power of partnership. Archie said: “The pet industry is extremely fragmented; You have your vet, a holistic store, a dog walker, a pet sitter, and all of these people are talking to the pet owner, but they’re not talking to each other. So in addition to the services we offer, we partner with trusted pet professionals to make sure that pets and pet owners are getting everything they need.”
Pet owners aren’t the only ones raving about the brand, however. In February, PetNmind was one of eight businesses selected out of hundreds of businesses worldwide by Leap Venture Studio & Academy, a startup accelerator partnership between Michelson Found Animals and Kinship, a division of Mars Petcare, and R/GA Ventures, a premier design marketing firm. Archie explained that PetNmind now has major investment partners from some of the biggest companies in the world as a result of the program. “Leap validated what we are doing – that we are at the cutting edge of the pet industry and that we have a long runway,” Archie said.
That runway continues to grow and is open for franchisees who are ready to swoop in to invest in an industry that has reached the highest level of annual sales in industry history. This is verified by the American Pet Products Association (APPA), a leading trade association of pet product manufacturers, importers, and livestock suppliers. In addition to the $103.6 billion generated last year, the pet industry saw increases in retail sales, including growth experienced by pet specialty and independent retailers, as noted by the APPA.
If that isn’t enough to interest entrepreneurs, PetNmind’s successful business model is further bolstered by franchise training and certification. Shortly after signing on, franchisees begin the brand’s onboarding process, during which they select a location, receive retail and service training, and become familiar with the ins and outs of the business, including the full line of dog and cat products housed in the 1,200-2,000 square foot building. PetNmind also helps franchisees get certified in nutrition for those who are interested.
“I like to see people win; it’s a true desire to be a part of other people’s success, and what better way to do it than help them create a legacy?” Archie said.
If you’re ready to be a part of a winning team focused on helping pets and pet owners and want to invest in a small-format concept that is easy to scale, visit buyapetfranchise.com today!
– Brianna Bohn