American Family Bio-Clean’s website perfectly describes what the company does: “A medical biohazard remediation company specializing in the clean-up of homicide, suicide, unattended death, traumatic injury and hoarding.” However, the website does not highlight one of the company’s core operational principles: compassion. By Nancy E. Williams
American Family Bio-Clean’s website perfectly describes what the company does: “A medical biohazard remediation company specializing in the clean-up of homicide, suicide, unattended death, traumatic injury and hoarding.” However, the website does not highlight one of the company’s core operational principles: compassion.
Mike and Missy Dalton, husband-and-wife founders and co-owners, prioritize privacy and discretion, guaranteeing clients that their company handles everything with compassion, respect and competency. The company’s name also is a direct reflection of how it operates.
“‘American Family Bio-Clean’ was a name my husband came up with. It describes us perfectly. We are a family-owned and -operated business that focuses on helping other families through difficult situations. The ‘American’ term comes from the melting pot we have put together in our company. We have people who work with us from all different walks of life: retired military and people from different races, religions and sexual preferences. We are the epitome of America,” explained Missy.
While the team at American Family Bio-Clean strives to help anyone in need, owning and operating the business isn’t for everyone. Owners should have a strong work ethic, a strong stomach and a big heart. For example, former military members or first responders might come to mind because many have experience working in stressful situations that require discipline and helping others in times of need.
“I believe the most challenging part of running American Family Bio-Clean is dealing with the sadness of death. You have to remember: It’s our job to help bring some closure to a horrible situation, so sometimes it’s hard to leave the job at the job and not bring it home to dwell on,” shared Missy.
However, Missy believes that the rewarding experiences outshine the challenges of the jobs her team does.
“It’s the thought of helping families. Kindness and compassion are a must in our business,” she said.
“We go the extra mile for our clients by giving them excellent service, helping with insurance and listening to our clients. Sometimes we cry with them, and sometimes we laugh with them.”
American Family Bio-Clean is confident that its focus on helping others and the industry’s revenue potential will attract entrepreneurs. The company provides comprehensive training, operational support, marketing collateral and business development assistance to help entrepreneurs increase their profitability.
“Our 2025 goal is to gain five new franchises. Of course, we could handle more. I would like to focus on expansion in Georgia, Ohio, Kentucky and Illinois. I believe these areas are hotbeds for a new, fair and reasonable biohazard company to thrive,” said Missy.
Another attractive quality of the franchise is its simple model and what it takes to get started.
“When Mike and I started American Family Bio-Clean, it was just the two of us and our van,” said Missy. “We’ve chosen to have minimal staff because I love being on job sites, and I love being hands-on with my business. You can start with a two-person crew. We have very low overhead with very nice rewards.”
If you’re looking for a business you can build with your family, helping other families through their most difficult times, contact American Family Bio-Clean.
Nancy E. Williams