Starting a new business doesn’t have to mean building everything from scratch or managing everything alone. For franchisees at CyberGlobal, success is less about servers and software and more about relationships. By Tamara Rahoumi
Starting a new business doesn’t have to mean building everything from scratch or managing everything alone. For franchisees at CyberGlobal, success is less about servers and software and more about relationships.
“We’re not just selling cybersecurity,” said Ken Boyce, managing director of North America. “We’re building long-term trust with business owners who want to protect what they’ve built.”
CyberGlobal’s model flips the typical tech franchise script. Franchisees don’t install firewalls or run diagnostics. Instead, they’re trusted consultants in their communities, learning each client’s unique business and identifying the right cybersecurity protections. The technical execution is handled by the corporate team, composed of experts with nearly a decade of global cybersecurity experience.
“We train you on what to say, how to find clients and how to manage the business. You’re never doing it alone,” Boyce explained.
It’s this level of support that gives new franchisees the confidence to succeed, even without a tech background. The company’s four-week onboarding includes peer mentorship, hands-on role-playing and real-world shadowing with other franchisees. The first week gives new owners a high-level understanding of services, the second covers sales and marketing strategies and weeks three and four emphasize business operations and real-world practice.
Even after that, the support doesn’t stop. The company works closely with each new owner to map out one-, two- and five-year goals, reverse-engineering their revenue targets into achievable steps. That kind of realism is rare in franchising, where hype can sometimes overshadow the hard work of building momentum.
“The first 90 days? Consider it practice,” said Boyce. “Learn the plays before the game starts.”
Intentional growth is baked into every aspect of the business – all the way down to how the brand is expanding.
“We’re not looking to flood the market,” said Boyce. “We’ll cap the total number of U.S. franchisees at 50 to 60 to protect the brand and support each partner.”
At every step, CyberGlobal acts as a true partner, offering the structure, tools and guidance needed to grow with purpose. For entrepreneurs who want to build something lasting, it’s a chance to become a steady, trusted force in their community with a brand that’s just as invested in the journey.
Tamara Rahoumi